Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow a website to recognize a user's device and remember information about their visit, such as their preferred language and other settings. This can make your next visit easier and the site more useful to you.

2. How We Use Cookies

YSA LLC uses cookies on the AutoFix platform to enhance your experience and provide our services effectively. We use cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status.

• Authentication and session management
• Security and fraud prevention
• Load balancing and performance
• Remembering your preferences and settings

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preference or region.

• Language and region preferences
• User interface customization
• Chat and messaging functionality
• Form data retention

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Page views and user behavior
• Feature usage and performance
• Error tracking and debugging
• User journey analysis

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

• Ad targeting and personalization
• Campaign effectiveness measurement
• Cross-site tracking for advertising
• Social media integration

3. Types of Cookies We Use

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

4.1 Analytics Services

• Google Analytics: Website traffic and user behavior analysis
• Vercel Analytics: Performance monitoring and optimization

4.2 Payment Processing

• Stripe: Secure payment processing and fraud prevention
• PayPal: Alternative payment method processing

4.3 Communication Services

• Intercom: Customer support and chat functionality
• SendGrid: Email delivery and tracking

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set preferences for specific websites

5.2 Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner where you can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences
• Learn more about each cookie category

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our Service may not function properly:

• You may need to log in repeatedly
• Your preferences and settings may not be saved
• Some interactive features may not work
• Personalized content may not be available
• Performance may be affected

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: