Privacy Policy

1. Introduction

YSA LLC ("we," "our," or "us") operates the AutoFix platform (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, such as:

• Name, email address, and phone number
• Account credentials and profile information
• Vehicle information (make, model, year, VIN)
• Service requests and descriptions
• Payment information (processed securely by third parties)
• Communications with service providers
• Reviews and ratings

2.2 Business Information (Providers)

• Business name, address, and contact information
• Business licenses and certifications
• Insurance information
• Service areas and specialties
• Pricing and availability information

2.3 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (if you grant permission)
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and facilitate payments
• Connect clients with appropriate service providers
• Verify provider credentials and qualifications
• Communicate with you about your account and services
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

• With auto repair service providers to facilitate service delivery
• With payment processors to handle transactions
• With third-party service providers who assist in our operations

4.2 Legal Requirements

• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• To prevent fraud or abuse
• In connection with a business transfer or acquisition

4.3 With Your Consent

We may share information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and backup procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and advertisements
• Improve our Service functionality

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: